christopherj210240
christopherj210240
14-06-2022
Business
contestada
how do handle angry customers?
Respuesta :
XxXPrinceXxX
XxXPrinceXxX
14-06-2022
Answer:
Remain calm.
Practice active listening.
Repeat back what your customers say.
Thank them for bringing the issue to your attention.
Explain the steps you'll take to solve the problem.
Set a time to follow up with them, if needed.
Be sincere.
Highlight the case's priority.
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